Unable to Save Snowflake Destination After Switching to Key-Pair Authentication
Issue
After switching from username/password authentication to key-pair authentication, the Save & Test button remains disabled.
Environment
Destination: Snowflake
Resolution
To resolve this issue:
- In Fivetran, go to your Snowflake destination page.
- In the top right, select the more options menu, then click Edit connection.
- From the Default Virtual Warehouse drop-down menu, select Load Virtual Warehouses, then select a warehouse.
- Ensure your Private Key includes the complete PEM wrapper:
-----BEGIN PRIVATE KEY----- <private_key> -----END PRIVATE KEY----- - If the private key is encrypted, set the Is Private Key Encrypted? toggle to ON and enter the Passphrase.
- Click Save & Test.
If the button remains disabled, contact our support team with a screenshot of the Edit Connection Details page showing the authentication and Default Virtual Warehouse sections, along with any browser console or network errors.
For more information, see Configure key-pair authentication.
Cause
This issue occurs when you don't select a Default Virtual Warehouse or your private key doesn't include the required PEM wrapper.