How Can I View My Support Tickets?

Question

How can I view my account's open, pending, and closed support tickets?

Environment

The Fivetran Support Portal

Answer

To view your support tickets in the Support Portal, go to My Cases > Requests.

In the Requests tab, you can view tickets you've created and tickets that include you. It's not possible to view all tickets that were created by anyone in your organization.

You can use the Status drop-down to filter your tickets by their status: open, closed, or awaiting your reply.