Why Am I Not Receiving Operational Product-Change Emails?
Question
Why am I not receiving operational emails about product changes that affect my setup?
Environment
Fivetran notifications
Answer
We only send operational product-change emails to users with one of the following roles for the affected account, destination, or connection:
- Account Administrator
- Manage Destination
- Edit Destination
- Manage Connection
If you don't have one of these roles, ask your account administrator to review your access and assign an appropriate role.