Why Am I Receiving Fivetran Emails After Disabling Notifications?

Question

I disabled all notifications for my account in the Fivetran dashboard, but I still receive emails from Fivetran. Why?

Environment

Notifications

Answer

Disabling dashboard notifications does not stop operational emails. Fivetran sends these emails to provide important updates related to your account and service usage. These emails may include updates about:

• Connection performance
• Service availability
• Billing details
• Critical account or service changes

These operational emails help ensure that you stay informed about issues or changes that may affect your use of Fivetran.