How Can I Change Email Address for an Account?

Question

How can I change my email address?

Environment

Fivetran Dashboard

Answer

You can change the email address by deleting the user with the old email address and re-creating the user with a new email address. Perform the following steps:

1. Log in to your Fivetran dashboard.

   NOTE: Only Account Administrators have access to the Users tab for user management. If you don't have the required role, ask your Account Administrator to make the changes on your behalf.

2. Go to Account Settings > Users & Permissions > Users.

3. Click + Add User.

4. Create a new user with the new email address.

   

   i. Specify the First Name, Last Name, and the new Email.

   ii. Select an Account Role for the user.

   iii. Select a Team.

   iv. Click Add User. Fivetran sends an invitation email to the new email address.

5. Return to the Users list, then click the trash can icon beside the relevant username to delete the old user with the old email address.