How Can We Be Alerted if HVR Process Stops?

Question

If an HVR service stops, how can we be alerted?

Environment

HVR 5

Answer

HVR 5 has a utility hvrmaint which can be used for two purposes:

• Maintenance: Run nightly (or weekly) to archive or purge old log files and bounce the hvrscheduler.

• Monitoring: Run, for example, every 15 minutes to check if the HVR Scheduler is running and to scan the HVR log files for errors. It has options to send an email, Slack, or SNMP notifications if an error has occurred or a certain latency limit has been reached.

These scripts are run on the hub machine and can be scheduled from the crontab or as a Windows-scheduled task. The different purposes are configured using an option file which can be generated using the HVR Console Maintenance Tasks dialogs.

For more information, see our documentation.