Free Account Trial

We offer a 14-day free trial for all new accounts. During the free trial period, you can use Fivetran at no cost and see if our platform meets your business needs.

Overview

The 14-day free trial starts when the initial sync ends, or when a connector starts the first incremental sync and the system detects incremental usage.

IMPORTANT: Historical syncs are always free.

During the free trial period, you can:

• Centralize data that exists across multiple sources into your destination.
• Use the clean and normalized schemas in your destination to power your analytics tools. Learn more in our Core Concepts documentation.
• Try the features included in the Enterprise pricing plan so you can see which features and pricing plan fit your needs.
• Automate transformations after every sync using Fivetran Transformations to achieve faster business insights. Transformations are available to and free for all users.
• Deliver logs and account metadata to a schema in your destination with the Fivetran Platform Connector to see how Fivetran processes your data. This connector is available to and free for all users.
• Find out how much Fivetran may cost after your trial with your usage-based pricing estimate.

How it works

Once you sign up for your new account, you enter a guided setup wizard. The setup wizard prompts you to connect a data source and a destination, then start the initial sync for your source connector. Your free trial begins once a connector starts an incremental sync and the system detects incremental usage.

TIP: Before you begin, check our supported connectors list and supported destinations list to confirm that Fivetran supports the ones you need. If your connector is not listed, you can request a Lite connector for your source.

Approximately seven days into your trial, go to the Billing page to view your usage-based pricing estimate to see what Fivetran may cost for you. Fivetran notifies you once the estimate is ready.

MAR and usage estimate

The MAR and usage estimate projects what your monthly usage may be and how much that usage may cost. We measure usage in monthly active rows (MAR).

TIP: Learn how Fivetran uses MAR to calculate pricing in our pricing documentation.

On your Billing page, you can view your MAR and usage estimate, as well as compare the estimated cost across our different pricing plans. The usage estimate is a range that includes your estimated MAR, along with a 20% margin above and below the estimated value. For example, if your estimated MAR is 55M, you will see an estimate of 44M-66M. This margin of error accounts for the differences you may see in your actual consumption.

When is the estimate available?

We provide the usage estimate after the first seven continuous days of activity in your account. For example, if you start the free trial on September 29 and use Fivetran continuously, your estimate will be available on October 6.

How is the estimate calculated?

To calculate the usage estimate, we apply a predictive model to all your connectors' incremental usage and the growth rate of your MAR during the first seven days of the free trial. We do not include re-syncs or initial syncs in the calculation. We developed this predictive model using historical data across all our customers and their connectors to ensure its accuracy. To learn more, see our pricing documentation.

What's next

Once your trial ends, you must choose a pricing plan to continue using Fivetran. If your usage is below 500,000 MAR, you can sign up for the Free plan. If your usage is more than 500,000 MAR, you can either choose a paid plan on your Billing page and add a credit card or speak with a Fivetran salesperson for an annual commitment.

Any new, changed, or deleted rows you sync after your trial period ends count towards your paid MAR for the month.

Once you have selected a plan and are a Fivetran user, we offer 14 days of free use on every new connector you create. Learn more in our new connector free use period documentation. We also offer free initial syncs on all new tables.

Setup guides

How you set up your free account trial depends on whether you want to use your own destination or a free, Fivetran-managed destination. Follow the setup instructions that apply to you:

• I want to use my own destination
• I want to use a free, Fivetran-managed destination

Tips and best practices

Tips

• Our easiest connectors to set up are Google Sheets and Salesforce, so either is a good choice if you want to quickly test out Fivetran.

• If you don't have a destination or aren't ready to use your own environment, you can use a Fivetran-managed BigQuery destination. To access the data in a Fivetran-managed BigQuery destination, you must connect a BI tool. Learn how in our Add BI tools documentation.

• Share Fivetran’s Security whitepaper and Security documentation with anyone who wants to learn how Fivetran protects your data. To report a security vulnerability, please submit a Responsible Disclosure Form.

Best practices

• Add all of your connectors before you begin syncing data. The free trial does not begin until your first initial sync is complete, so you'll have the most time possible to try these connectors.

• When you set up your connectors, select only the data you need to evaluate how Fivtran works for your use case. Large data sets may have slower syncs.

• Invite your teammates to try Fivetran with you. On the Users tab, follow our Add or remove users instructions to add teammates to your account. Learn about Fivetran's user roles and permissions in our Role-Based Access Control documentation.

• Add free transformations to get a complete view of how Fivetran can power your analyses. On the Transformations tab, click Get started to learn how to set up a new transformation, use our Quickstart data models, or connect our pre-built data models. Our transformations run in your destination after we load your data in, so your raw data is always available alongside your transformed data. Learn more in our Transformations for dbt Core* documentation.

• Add the free Fivetran Platform Connector to view Fivetran events in your destination, including sync statistics and user activities.

• Once your usage-based pricing estimate is ready, use the usage estimator on the Usage page to experiment with your pricing estimate. View the pricing curve for different plans, remove tables from your estimate to see how that impacts your price, or enter MAR directly to see pricing for lower or higher volumes.

Troubleshooting

The following are the most common errors users encounter during their free trials. If you encounter these or other problems during your free trial, submit a Support ticket or consult the Fivetran Community.

• Data source connection problem: Your data source is not connected correctly (for example, the setup tests in your Fivetran dashboard failed). Check your source connection details.
• Data source configuration problem: Your data source is not configured correctly for Fivetran to use (for example, the Fivetran user does not have adequate permissions to access your data). Check your source configuration.
• Data source file problem: Your source files are not configured correctly (for example, some of your tables have null primary keys). Go to our documentation for your connector to check the source data configuration requirements.
• Destination connection problem: Your destination is not connected correctly (for example, you did not finish your destination set up in the Fivetran dashboard). Check your destination connection details.
• Unknown connector problem: Your connector syncs are failing, but we do not know the breaking issue. We generate this Unknown Error after three failed syncs in a row. If you don't know what's causing the problem, submit a Support ticket for help.
• MAR increases - Your MAR increased, but you're not sure why. In some cases, a MAR increase can be explained by an influx of source data (for example, your MAR increased when a new marketing campaign began). Examine your source data for a potential source of the MAR increase. Read our MAR increases documentation to learn about potential sources of the MAR increase. If you can't find a potential source, submit a Support ticket for help.
• Slow syncs: Your syncs are slower than you expected. There are several reasons that a sync may be slow, so submit a Support ticket for help.

Limitations

Each Fivetran account is eligible for only one free trial. For example, if you already have a Fivetran account and create a second account, that second account is not eligible for a free trial.

FAQ

How do I start a trial?

Fivetran pulls data from sources like applications, databases, file storage services, and more. We deliver that data to destinations like data warehouses and databases. To start the trial process, follow our free trial setup instructions.

NOTE: You may need to configure your source system and network during setup, so you may need to invite and coordinate with other teams. You can invite teammates to help you through the Fivetran dashboard.

How long does a free trial last?

The free trial lasts 14 days. It starts once a connector starts an incremental sync.

How many sources can I add?

You can add as many sources as you want during the trial period.

How many connectors can I add?

You can add unlimited connectors for each source during the 14-day trial period. You get one 14-day free use period per destination schema name and connector type pairing. Learn more in our free use period limitations documentation.

How many destinations can I add?

You can add as many destinations as you want during the trial period.

Can I add an external logging service or other advanced features, like API access?

Yes. During your trial, you can test out all the advanced features included in the Enterprise pricing plan.

Can I try a connector that is in beta?

Yes, you can try a connector that is in beta during your trial.

* dbt Core is a trademark of dbt Labs, Inc. All rights therein are reserved to dbt Labs, Inc. Fivetran Transformations is not a product or service of or endorsed by dbt Labs, Inc.