How Do I Obtain Detailed SNMP Alert Information Using the HVR 6 MIB?

Question

How do I obtain detailed information from SNMP alerts in systems such as Splunk?

Environment

HVR 6

Answer

To receive and interpret detailed SNMP alert information:

1. Use the HVR 6 MIB file. Older MIB versions may produce incomplete or unclear trap information. The file is typically located at $HVR_HOME/etc/snmp/mibs/HVR-MIB.txt.

2. Configure your SNMP receiver, such as SC4SNMP or Splunk, to capture the complete raw trap, including all variable bindings. Without the corresponding MIB, the captured data may not be human-readable.

3. Configure your SNMP receiver or parser to load the HVR 6 MIB and decode the trap data. You must also load any dependent MIB files. Missing dependencies may prevent the receiver from interpreting the traps correctly.

4. Identify the trap type. Fivetran sends both summary traps and alert traps. Summary or heartbeat traps may not include detailed error information. Review the corresponding alert trap for the full details.

5. If your receiver reports duplicate symbol errors:

   i. Verify that no older HVR MIB versions are loaded.

   ii. If the error persists, comment out the duplicate header in the MIB file or adjust the conflicting MIB definitions.