How Can I Adjust How Often I Receive Sync Delay Notifications?
Question
I receive too many or too few sync delay notifications. How can I adjust the delay threshold to determine when I should receive delay notifications?
Environment
All connectors
Answer
To determine whether a connection is delayed, we consider the following:
- The connection's sync frequency.
- The average duration of its syncs over a rolling 14-day period.
- The connection's Delay Threshold setting value.
For more information, see our connection notifications documentation. To adjust your existing connection's Delay Threshold setting value, do the following:
- In your Fivetran dashboard, go to your connection page.
- Select the Setup tab.
- Select an option from the Delay Notifications drop-down menu that describes how often you want to receive notifications. A summary of your selection appears below the drop-down menu.
- If you choose the Custom option, you must specify your preferred delay threshold in minutes and then click Save.