Syncs Aren't Running According to the Configured Sync Frequency

Issue

Connection syncs aren't running according to the configured sync frequency.

Environment

Deployment model: Hybrid Deployment

Resolution

To resolve this issue:

1. Ensure the host system has sufficient free disk space, especially where container data is stored.
   • Rootless Docker and Podman store data in $HOME.
   • Rootful Docker typically stores data in /var/lib/docker.
   • Verify that $HOME/fivetran/data has adequate space.
2. Confirm that the host has enough CPU and memory to support the Hybrid Deployment Agent and its processes. For more information, see our Agent Configuration Parameters documentation.
3. Ensure the Hybrid Deployment Agent is running the latest supported version. To learn how, see How to Update the hdagent.sh Script for Docker and Podman

Cause

This issue may occur due to one or more of the following reasons:

• Insufficient disk space on the host machine.
• An outdated Hybrid Deployment Agent version.
• Limited CPU or memory resources that prevent the agent from scheduling and executing syncs reliably.