What data sources does Fivetran offer connectors for?
Where can I find more detailed information about Fivetran connectors?
What if I don’t see a source that I need in your list of connectors?
Which data warehouse should I use?
What warehouses does Fivetran support?
How can I add multiple warehouses?
02. Data Extraction and Loading
How frequently can Fivetran sync data?
As fast as every five minutes.
Is the data load time configurable?
Yes, you can adjust the load time to run as frequent as every five minutes and as infrequent as every 24 hours.
Why wouldn’t I choose to load all of my data every five minutes?
Is there a way to know the estimated time to completion for the first historic sync?
No. Support can provide an update in progress upon request, but it will not include an estimated time of completion.
Why can’t I see any data?
What is the average data load time for each ad application source?
Most ad sources complete a historical sync in less than a day.
However, the amount of data in the source and API rate limits may cause this to vary.
03. Transformations and Automated Schema Changes
How does Fivetran handle changes in the source, such as schema or API changes?
Our pipelines are configured to handle new fields or tables added to your source gracefully, so you don’t need to make manual adjustments in the UI. We constantly monitor and stay ahead of API changes or deprecations so you don’t need to think about it.
Do I have to do anything if an API endpoint is changed?
No, the Fivetran team will update the connector. Fivetran is fully managed, including managing your destination schema in addition to staying ahead of API changes for all connectors. This is one of our core philosophies.
Can Fivetran help with data transformation?
Yes, Fivetran can currently schedule SQL-based transformations to run in your destination on either a regular configured schedule or when new data loads. We also support integration with dbt (data build tool) to run your models.
04. Security and Data Audits
How secure is Fivetran?
Where is Fivetran hosted?
How is my data encrypted?
Can I block specific data from replicating into my warehouse?
Yes, you can block both specific tables and specific columns. This is especially helpful for sensitive information such as personally identifiable information (PII).
Does Fivetran support SSH?
Do you have access to my data?
Fivetran can only access your data with your approval.
Does Fivetran store my data long-term?
Is Fivetran GDPR compliant?
Does Fivetran offer advanced logging?
Where can I get more detailed information about my sync history?
What should I do if the data looks incomplete?
Why do I only see two years of data for AdWords and Facebook?
05. Billing and Support
How much does Fivetran cost?
How do I contact the Fivetran support team?
What is a Monthly Active Row?
It is defined as the number of distinct primary keys synced via the Fivetran plan calculated on a per-account basis. We only count rows once per Billing Period, even if they sync multiple times.