July 6, 2021 – Fivetran, the leading automated data integration provider, today announced that The Globee® Awards, organizers of the world’s premier business awards programs and business ranking lists, named the company a winner in the 8th Annual 2021 Sales and Customer Service Excellence Awards. These prestigious global awards recognize achievements in sales, service, support, and business development from all over the world.
Fivetran was recognized as a Gold Globee® winner in the Front-Line Customer Service and Support Team of the Year - Technology category. This award is in recognition of the Fivetran global customer support (GCS) team’s impressive efforts and results, including achieving 99.9% service uptime and a 97% customer satisfaction score globally, while the company doubled its customer base in 2020.
All sales, customer service and support, business development, and professional services individuals, teams, departments, and organizations private or public, corporations, for-profit, and nonprofits, large, medium, and small to startups, associations, vendors and government organizations worldwide are eligible to enter. Judges from a broad spectrum of industry voices from around the world participated and their average scores determined the 2021 award winners.
“The Fivetran global customer support team is so worthy of this recognition by the Globee Awards, as our dedicated support staff is the backbone of our industry-leading automated data integration service,” said Alex James, Senior Director, Global Customer Support for Fivetran. “Not only do GCS team members drive high satisfaction outcomes for global organizations facing complex data challenges, they also build true partnerships with customers, working as an extension of each organization’s team. As a result, companies can focus on uncovering insights from their data instead of figuring out how to find, collect, manage and centralize their data.”
Sales and Customer Service Excellence Awards is the world’s premier recognition program created to honor industry-wide and peer achievements of individuals, teams, departments, most valuable professionals, milestones, and champions in Sales and Customer Success, Customer Service and Contact Centers, Sales and Service Enablement which includes Training, Consulting and Outsourcing.
“Continuing to raise the bar higher for standards in sales and customer service are key to customer success,” said San Madan, co-President at Globee Awards. “An effective customer success strategy can lead to higher business growth.”
See the complete list of 2021 winners here.
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About the Globee Awards
Globee Awards are conferred in eleven programs and competition: the CEO World Awards®, the Consumer World Awards®, The Customer Sales & Service World Awards®, the Globee® International Best in Business Awards, the Golden Bridge Awards®, the Cyber Security Global Excellence Awards® and Security World Awards, the IT World Awards®, One Planet® American Best in Business Awards, the Globee® Employer Excellence Awards®, the Globee® Corporate Communications & Marketing World Awards, and the Women World Awards®. Honoring organizations of all types and sizes and the people behind their success, the Globee Awards recognize outstanding achievements and performances in businesses worldwide. Learn more about the Globee Awards at https://globeeawards.com
Fivetran, the leader in automated data integration, delivers ready-to-use connectors that automatically adapt as schemas and APIs change, ensuring consistent, reliable access to data. Fivetran improves the accuracy of data-driven decisions by continuously synchronizing data from source applications to any destination, allowing analysts to work with the freshest possible data. To accelerate analytics, Fivetran automates in-warehouse transformations and programmatically manages ready-to-query schemas. Fivetran is headquartered in Oakland, California, with offices around the globe. For more information, visit fivetran.com.